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  • What plans do you offer?
    We have a range of different sized plans, starting at just 1 meal per day all the way up to multiple Full Day plans which vary in calories. Lunches and Dinners are a standard portion size - 500-550 cals for lunches and 600-650 cals for dinners. Breakfasts come in 2 portion sizes and snacks are included in certain plans to create different calorie brackets to suit various needs and requirements. The menu changes each week.
  • What is the duration of your plans?
    We offer a 1 week or a 4 week plan. There's no subscription and once your plan ends we will notify you to either renew onto a new plan or to arrange cooler bag collection. (We don't take any deposit for cooler bags either!)
  • When do I need to order by?
    8pm on Saturdays is the deadline for the following week. We do have a Kitchen capacity and only order the right amount of food for the exact amount of customers each week. This means we tend to sell out each week - typically anytime before saturday lunchtime is good to order, as we tend to reach our capacity soon after this.
  • How do I order?
    You can order and pay directly online through the JLC store, our ordering system. Each menu indicates the start date of your plan.
  • Do you take any deposit?
    No, we don't take deposits for our cooler bags :) We'll bring your cooler bag with your first delivery. We do ask that you leave this bag out for the next delivery so we can swap with your new meals.
  • Where do you deliver to and what will my delivery time be?
    We deliver within the UAE to Dubai, Abu Dhabi & Sharjah. You can select a 30 min delivery window between 04.30am - 11.00am. Delivery days are... Monday for 1 day of meals Tuesday for 2 days of meals Thursday for 2 days of meals It's important to not leave your food out for too long! We always aim to be within the first 5 minutes of your delivery window.
  • Can I make changes to the plan?
    Yes, If you're on a monthly plan you can pause your plan for the duration of your trip and resume when you return. We can also accomodate for special occasions. We don't usually pause for the 1 week plan.
  • Do you do custom meal plans?
    We offer a variety of meal plans which are fully tracked. Each meal contains a unique barcode that can be conveniently scanned into MyFitnessPal to track your meals and easily stay on track with your goals. We don't currently customise the meals but can remove some ingredients to accommodate for allergies - please contact us for more information. We are also on hand to offer nutritional guidance if you need support - please reach out or complete the nutrition consultation on our Nutrition page and our team will get back to you!
  • Can you accommodate specific dietary requests for allergies?
    Please note that we are an open kitchen that contains nuts and gluten and so may not be able to accommodate specific requests.
  • How do I track the nutrition of the meals?
    Each meal has a unique barcode which gives the accurate protein, carbohydrate and fat intake, along with the full calorie count. This can be easily scanned into MyFitnessPal for accurate tracking of your daily nutritional intake. You'll also receive a QR code in your first delivery of the week that will take you to a sheet with the full calorie and macro breakdown of all the meals for that week.
  • How many meals will I recieve?
    - We deliver one days worth of meals on the first day of your plan. - Two days worth of meals on the second day of your plan. - Two days worth of meals on the fourth day of your plan. You can view the meals coming in each delivery in your Locale account, under the orders tab.
  • How much do the plans cost?
    This information is displayed for each plan on our ordering page.
  • Who can I contact if I have any further questions or need support whilst on the plan?
    You can contact the Jetlagged Chef team (Eliza or John) via email at Jetlaggedchef@outlook.com or through call / WhatsAPP on +971585077524. We're always on hand to help with any dietary needs, food advice and general enquires. We'll even offer a full nutritional consulation to anyone who signs up to our plans. More details on request.
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